Park Manor Experience

Park Manor labels themselves as a "Skilled Nursing and Rehabilitation Center." They do have some good employees but they are severely understaffed.

Our experience has been pretty bad. Mom arrived on Saturday and still hasn't had a bath. (It's Thursday!) Somehow they "lost" two meals in one day so she got whatever they had left in their kitchen rather than what I filled out on their menu. I also fill out the menu for her roommate and turn them in at the same time, she hasn't had a problem. Certainly, mistakes are made, but it seems intentional twice in one day.

They get her out of bed and into the wheelchair in the mornings and leave her sitting across the room from her call button. Tuesday, they left her for hours sitting crooked in the wheelchair when she had no visitor. They promptly got her back to bed as soon as I showed up.

Medications are also a big problem. Her medication list shows that she should be getting pain and sleep aids. She hasn't received them much but their records indicate that they are giving them to her. I don't know who's stealing them but that's bullshit! She had a terrible headache the other night and asked for pain meds around 6 pm...she finally got it after 9:30. That's the only time I've seen her get any pain medication.

She's been ignored by staff many times while I was there to see it. "I'll be right back..." and then they don't come back for hours. She's been left on a bed pan for hours too. If Becky and I didn't show up, she would be full of bedsores because they rarely turn her too. We do it. The list goes on and on and we're keeping a bedside journal to document what's happening.

I think we just need her home. I'll care for her the best I can. I wish I knew more about how to help with rehabilitation so her life can get back to normal. In the meantime, I'll do everything possible to make her comfortable and ensure she isn't mistreated.